Eastern Anatolia Tour (Van Region, Ishak Pasha and Ani Ruins)

General Terms

General terms are an integral part of the tour program and cannot be considered separately from it. The tour circular, published on 14.02.2025, is valid as of that date. Any subsequent circulars for the same tour will invalidate the previous one.

Cancellation and Refund Policy:

Cancellations up to 30 days before the tour can be held open free of charge; refunds are possible with a €250 deduction.

Cancellations made 30 days before the tour are subject to a 50% deduction.

Payment Terms:

For reservations, 50% of the tour fee must be paid. The remaining payment must be completed one month before the tour date.

Tour Information:

The tour duration is 8 days and 7 nights, with 7 nights of hotel accommodation.

Seat numbers cannot be guaranteed at the time of reservation.

There is no guarantee for the transportation and hotel notes entered in the reservation.

Child Discounts:

Child discounts in tour packages are valid for one child accompanying two adults.

For children aged 0-7, a bed may not be provided in the hotel.

Pricing and Refunds:

A tiered pricing system may be applied for the tour.

Unused rights such as transportation, accommodation, and local tours are non-refundable.

Cancellation Rights:

If the minimum number of participants is not reached, the right to cancel is reserved by the tour operator up to 7 days before the tour departure. In such a case, the operator is responsible for informing the guests directly.

Tours canceled by the operator must have full payments refunded without deduction.

Tours with Flights:

For tours including flights, the airline contract applies to flight sections. Cancellation insurance does not cover air travel. 'Economy class' is used in flight-inclusive tour programs.

Program Changes:

The guide may make changes to the itinerary (order of sites or days) if necessary due to weather, road conditions, or other reasons.

The operator is not responsible for sites not visited due to force majeure (weather, road conditions, crowding at sites, etc.) even if listed in the tour program.

Participation Conditions:

Participants must carry reports related to health issues, pregnancy, or regularly required medications.

Hotel names listed in the tour are prioritized accommodations. Hotels may change due to occupancy or force majeure, provided they maintain the same standard.

Clothing and Vehicle Information:

Participants should wear clothing, accessories, and shoes (boots, slippers, sandals, water shoes, etc.) suitable for the region’s geography, weather, and tour concept.

Vehicle types used in the tour are classified as follows according to the number of participants:

• Buses: for 28-46 people
• Midibuses: for 17-27 people
• Minibuses: up to 16 people

The above-written tour program is originally prepared by the operator and complies with Consumer Law No. 6502.